Novica Reviews
(Rated by 1590 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
$OFF7
$OFFGREAT OFFER
Overall Rating
4.0
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Shipping & Delivery5.0
- Customer Service4.5
- Price & Quality4.8
- Return Policy5.0
Recent Customer Reviews (10)
Eleanor Bell
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Diana Fiedler
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Florismart Trottier
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Soib Masaev
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Doreen Gerste
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Ben Willis
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Sabine Eichelberger
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Kathy Henke
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Rebecca Newbold
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Bernice Hagen
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Novica Pricing
Under $20
under $20
Payment Methods
Accepted Payment Options:
Prices for items on Novica.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Novica credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Novica Pros & Cons
Pros
1
Unique and Artisanal Products: Novica.com offers a diverse range of handcrafted products from over 2,000 master artists worldwide, including jewelry, home decor, and apparel.
2
Fair Trade and Artisan Support: The platform supports artisans by providing them a space to sell their unique, culturally-rich goods globally, ensuring fair compensation.
3
Positive Customer Service: Many customers have reported positive experiences with customer service, highlighting the helpfulness and responsiveness of the team.
4
Secure Payment Methods: Novica.com accepts various forms of payment, including credit cards and PayPal, with secure processing options to ensure a smooth shopping experience.
5
100% Satisfaction Return Policy: The website offers a 100% satisfaction return policy, allowing customers to return items within a certain period for a full refund.
CONS
1
Pricing Concerns: Some customers have noted that the prices are high and not always reflective of the product's value, which can be a deterrent for some buyers.
2
Shipping and Delivery Issues: There have been instances of shipping and delivery issues, including items arriving in poor condition or not matching the product description.
3
Customer Experience Variability: While many customers are satisfied, there are also reports of negative experiences, particularly with customer service and returns.
Novica Features and Benefits
Features
Global Reach
Novica.com is a worldwide e-commerce platform that connects artisans with customers globally.
Direct Connection
Provides a direct connection between artisans and customers, cutting out multiple layers of middlemen, which increases artisans' earnings and reduces prices for customers.
Transparent Pricing
Artisans set their own prices, choose the currency of their payment, and can view the retail price online at Novica.
Ethical Standards
Ensures fair trade and child labor agreements, with artisans committing to these standards and undergoing unscheduled workshop visits.
Business Advisory Services
Offers business counseling and interest-free microcredit loans to artisans.
Digital Assistance
Provides digital assistance, translations, quality control, inventory updates, marketing, packaging, shipping, and customer return services to ensure seamless online service.
Regional Centers
Has established eight global artisan empowerment hubs in Brazil, Peru, Mexico, Indonesia, Thailand, Ghana, India, and Central Asia (Uzbekistan).
Collaborations
Partners with organizations like the National Geographic Society, UNICEF, Kiva, Upworthy, Smithsonian Folklife, USAID, Nest, and the International Trade Centre to support artisans and preserve cultural art forms.
World Artisan Day
Celebrates World Artisan Day with various events and activities to honor artisans and their contributions to cultural heritage.
Financial Support
Has sent more than $128 million in sales to artisans globally and provided tens of thousands of zero-interest capital loans to artisans.
Improved Working Conditions
Partnership with Nest aims to improve working conditions, gender equality, and fair pay for artisans in emerging markets.
100% Satisfaction Return Policy
Offers returns within a certain period for a full refund; covers all original and return shipping costs if due to Novica's error.
Return Merchandise Authorization (RMA)
Obtainable by contacting customer service for returns, with detailed instructions for international shipments.
Secure Shipping
Ensures safe and secure delivery of packages, with options for international shipping and clear information on times, options, and costs.
Unique and Artisanal Products
Offers a diverse range of handcrafted products from over 2,000 master artists worldwide, including jewelry, home decor, and apparel.
Fair Trade and Artisan Support
Supports artisans by providing a space to sell unique, culturally-rich goods globally, ensuring fair compensation.
Positive Customer Service
Many customers report helpfulness and responsiveness from the customer service team.
Secure Payment Methods
Accepts various forms including credit cards and PayPal, with secure processing options for a smooth shopping experience.
Under $20 Items
Offers jewelry and accessories under $20 with 60-day returns.
Jewelry Outlet
Features discounted sterling silver and gemstone items like rings in various sizes.
Outlet Sale
Provides up to 75% off on handcrafted home decor, global fashion, and accessories.
Discounts
Offers up to 15% off on unique, handmade objects.